Privacy Policy

1. Introduction

YachtGet ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and share your personal data when you visit our website, submit enquiry forms, or use our charter brokerage and yacht management services.

By using our website you consent to the practices described in this policy.

2. Data We Collect

We may collect the following types of personal data:

• Contact information — name, email address, phone number, postal address.
• Charter enquiry details — travel dates, group size, destination preferences, budget range, dietary requirements, and special requests.
• Technical data — IP address, browser type, device type, operating system, referral source, and pages visited (collected automatically via cookies and analytics).
• Communication data — records of correspondence you send to us by email, phone, or through website forms.

3. How We Use Your Data

We use your personal data to:

• Respond to your charter enquiries and provide personalised yacht proposals.
• Process charter bookings and coordinate with yacht owners, crews, and service providers.
• Send you relevant marketing communications (only with your consent; you can unsubscribe at any time).
• Improve our website, services, and customer experience through aggregated analytics.
• Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

• Consent — when you submit an enquiry form or subscribe to communications.
• Contractual necessity — when processing is required to fulfil a charter booking or management agreement.
• Legitimate interest — when we use data to improve our services, prevent fraud, or ensure website security.

5. Data Sharing

We do not sell your personal data. We may share it with:

• Yacht owners and crews — to fulfil your charter booking (e.g., provisioning preferences, dietary needs).
• Service providers — trusted third parties who assist with payment processing, email delivery, or website analytics.
• Legal authorities — when required by law or to protect our legal rights.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above, or as required by law. Enquiry data is typically retained for up to 3 years after your last interaction with us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data and receive a copy.
• Correct inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Restrict or object to certain processing activities.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time (without affecting prior processing).

To exercise any of these rights, please contact us at theme.contact.email.

8. Cookies

Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies (e.g., Google Analytics) to understand how visitors interact with our site. You can manage cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is 100 % secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

• Email: theme.contact.email
• Phone: theme.contact.phone
• Address: theme.contact.address_line1, theme.contact.address_line2